TERMS AND CONDITIONS
Effective Date: January 1, 2026
These Terms and Conditions govern your use of the National Courier Association (“NCA”) website and your purchase or use of our membership, training, certification, professional development, and business development services.
Please review these terms before purchasing or enrolling. Any additional terms presented for a specific service also apply.
OUR SERVICES
NCA provides educational programs, membership resources, professional credentials, and business development services for courier professionals.
Available services, prices, prerequisites, completion requirements, and access periods are described on the applicable enrollment or service page.
ELIGIBILITY AND ACCOUNT INFORMATION
You must be at least 18 years old to purchase or enroll independently. You agree to provide accurate information and keep your account credentials secure.
Enrollment and course access are assigned to the registered participant unless a separate written agreement permits otherwise.
PAYMENTS AND RENEWALS
Prices and payment terms are disclosed before purchase. You are responsible for charges you authorize and any applicable taxes.
Any recurring billing, membership renewal, or installment arrangement must be disclosed at checkout or in a separate agreement. Purchasing one service does not automatically enroll you in additional paid services.
TRAINING AND COURSE ACCESS
Training is delivered online unless the applicable service description states otherwise. Participants are responsible for maintaining internet access and a compatible device.
Access periods, assessment requirements
, retake rules, and completion deadlines are those disclosed at enrollment. Purchasing a course does not guarantee successful completion or issuance of a credential.
ASSESSMENTS AND ACADEMIC INTEGRITY
Participants must complete their own coursework and assessments. Sharing assessment answers, impersonating another participant, submitting another person’s work, or altering completion records is prohibited.
NCA may investigate suspected misconduct and restrict access or invalidate affected results when supported by the findings.
CERTIFICATES AND CERTIFICATION
Certificates and certifications are issued after the applicable requirements have been satisfied.
NCA credentials are private educational or professional credentials. They do not constitute a government-issued license or automatically satisfy every employer, client, insurer, or regulatory requirement.
Participants are responsible for confirming the requirements that apply to their intended work.
USE OF CREDENTIALS AND BRANDING
You may accurately identify credentials you have earned while they remain valid.
You may not alter certificates, misrepresent your status, or imply that NCA employs, licenses, or endorses your business. Use of NCA logos, certification marks, or training materials beyond expressly authorized credential use requires written permission.
Membership or certification does not authorize you to teach NCA courses, issue NCA credentials, or represent yourself as an authorized NCA training provider.
EMPLOYMENT AND BUSINESS OPPORTUNITIES
Membership, training, certification, referrals, and network participation do not guarantee employment, contractor acceptance, scheduled routes, contracts, income, or business success.
Employers and clients establish their own hiring and contracting requirements. Participants remain responsible for applications, business registrations, insurance, permits, equipment, and other requirements applicable to their work.
NETWORK PARTICIPATION
Any introductions, listings, or opportunities provided through the National Courier Network are informational. Participation does not create an employment relationship, agency, partnership, or joint venture with NCA.
Members are responsible for evaluating other parties and negotiating their own agreements.
REFUNDS AND CANCELLATIONS
Refund eligibility, cancellation terms, and any service-specific conditions are those disclosed before purchase.
To request a refund or cancellation, contact mail@nationalcourierassociation.com with your name, purchase details, and reason for the request.
Nothing in these terms limits refund or cancellation rights that cannot be waived under applicable law.
INTELLECTUAL PROPERTY
Website content, manuals, assessments, videos, graphics, and other NCA materials belong to NCA or its licensors.
Enrollment grants the registered participant permission to use the purchased materials for personal learning. Materials may not be copied, resold, publicly posted, redistributed, or used to create another training program without written permission.
ACCEPTABLE USE
You agree not to misuse the website, interfere with its security, access another person’s account, submit fraudulent information, or use NCA services for unlawful activities.
ACCESS RESTRICTIONS AND TERMINATION
NCA may suspend or terminate access for material violations of these terms, fraud, nonpayment, or misconduct. Where reasonably practicable, NCA will provide notice and an opportunity to address the issue.
Any resulting refund will be handled under the applicable purchase terms and law.
THIRD-PARTY SERVICES
External websites, payment providers, employers, and other third parties operate independently. Their services are subject to their own terms and policies.
DISCLAIMERS AND LIABILITY
NCA aims to provide accurate, useful educational information. Requirements and industry practices may change, and participants should verify requirements relevant to their work.
To the extent permitted by law, NCA does not warrant uninterrupted website access or any particular employment, financial, or business outcome. NCA is not responsible for losses caused by independent third parties or a participant’s business decisions.
Nothing in these terms excludes liability or consumer rights that cannot lawfully be excluded.
PRIVACY
Our collection and use of personal information are described in our Privacy Policy.
CHANGES TO THESE TERMS
We may revise these terms and post an updated effective date. Material changes affecting an existing purchase will be communicated where required and will not retroactively remove rights associated with that purchase.
CONTACT US
For questions about these terms, purchases, or services, contact:
National Courier Association
Email: mail@nationalcourierassociation.com
Copyright © 2026 National Courier Association • National Courier Network - All Rights Reserved.